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第25章微笑的力量ThePowerofSmile
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戴尔·卡耐基Daleegie
Youmusthaveagoodtimemeetingpeopleifyouexpectthemtohaveagoodtimemeetingyou.
Ihaveaskedthousandsofbusiosmileatsomeoneeveryhourofthedayforaweekaodtalkabouttheresults.Howdiditwork?Let'ssee...HereisaletterfromWilliamB.Steinhardt，aockbroker.His'tisolated.Infact，itistypidredsofcases.
“IhavebeenmarriedfhteeeMr.Steinhardt，“andinallthattimeIseldomsmiledatmywifeorspoketwodozenwordstoherfromthetimeIgotupuntilIwasreadytoleaveforbusiness.IwasogrouchesnBroad->
“Wheomakeatalkaboutmyexperiehsmiles，IthoughtIwouldtryitforaweek.Sothem，whileyhair，Ilookedatmyglummuginthemirrorandsaidtomyself，‘Bill，ytowipethescoussofyourstoday.Ytosmile.Ahtnow.'AsIsatdow，Igreetedmywifewitha‘G，mydear，’andsmiledasIsaidit.
“Youwarshemightbesurprised.Well，youuedherrea.Shewasbewildered.Shewasshocked.ItoldherthatiureshecouldexpectthisasaregularodIkeptitupevery
“Thisgedattitudehtmorehappioourhomeihssiedthantherewasduriyear.
“AsIleaveformyoffice，Igreettheelevatoroperatorimeha‘G’athedoormanwithasmile.IsmileatthethesubwayboothwhenIaskfe.AsIstandontheflooroftheStoge，Ismileatpeoplewhoulyneversawmesmile.
“Isoonfoundthateverybodywassmilingbackatme，Itreatthosewhoewithplaintsrievanacheerfulmanner，IsmileasIlistentothemandIfindthatadjustmentsareaplishedmucheasier.Ifindthatsmilesarebringingmedollars，manydollarseveryday.
“Isharemyoffiotherbroker.OneofhisclerksisalikableyoungdIwassoelatedabouttheresultsIwasgettingthatItoldhimreynewphilosophyofhumaiohewhenIfirstyofficewithhisfirmhethoughtmeaterriblegroulyretlygedhismind.HesaidIwasreallyhumanwhenIsmiled.
“IhavealsoelimiiysysteIgiveappredpraisenowinsteadofnatiooppedtalkingaboutwhatIwant.Iamntoseetheotherperson'sviewpoint.Ahierallyrevolutionizedmylife.Iamatotallydifferentman，ahappierman，ari，rifriendshipsaheonlythingsthatmattermuchafterall.”
Youdon'tfeellikesmiliwothings.First，forceyourselftosmile.Ifyouarealone，forceyourselftowhistleorhumatune.Actasifyouy，andthatwilltendtomakeyouhappy.Hereisthesychologistandphilosopherutit:
Astofollowfeeliioogether;aiion，whiderthemorediretrolofthewill，wedirectlyregulatethefeeling，whiot.
Thusthesnvoluntarypathtoess，ifouressbelost，istositupcheerfullyandtoadspeakasifesswerealreadythere...
Everybodyintheworldisseekihereisoofindit.Thatisbygyhts.Happidependonoutwards.Itdependsoions.
Itisn'twhatyouhaveorwhoyouareorwhereyouareorwhatythatmakesyouhappyorunhappy.Itiswhatyouthinkaboutit.Forexample，twopeoplemaybeinthesameplagthesamething;bothmayhaveaboutanequalamountofmoneyaige—aonemaybemiserableaherhappy.Why?Becauseofadiffereitude.IhaveseenjustasmanyhappyfagthepoorpeasantstoilingwiththeirprimitivetoolsiihetropicsasIhaveseeninair-edoffiewYeles.
&hihergoodorbad，”
saidShakespeare，“butthiso.”
AbeLinarkedthat“mostfolksareaboutashappyastheymakeuptheirmindstobe”
.Hewasright.
Wheneveryougoout-of-doors，drawthe，carrytheoftheheadhigh，andfillthelu;drinkinthesuyourfriendswithasmile，andputsoulintoeveryhandclasp.Dmisuoodanddoethinkingaboutyourenemies.
Trytofixfirmlyinyourmindwhatyouwouldliketodo;ahoffdirehttothegoal.Keepyourmiahingsyouwouldliketodo，ahedaysgoglidingaway，youwillfindyourselfunsciouslyseizingupouarerequiredforthefulfillmentofyourdesire，justastheiheruheelemeureinyourmindtheable，ear，usefulpersoobe，ayouholdishourlytransfyouintothatpartidividual...Thoughtissupreme.Preservearightmentalattitude—theattitudee，frankness，andgoodcheer.Thtlyistocreate.Allthihroughdesireandeverysincereprayerisanswered.Webeelikethatonwhichourheartsarefixed.Carryyourdtheh.Wearegodsinthechrysalis.
&eseiseinthewaysoftheworld;andtheyhadaproverbthatyouandIoughttodpasteis.Itgoeslikethis:“Amanwithoutasmiliopenashop.”
So，adepartmentstoreinNewYorkreofthepressuresitssalesclerkswereunderdurimasrush，presehereadersofitsadvertisementswiththefollowinghomelyphilosophy:
THEVALUEOFA**ILEATCHRISTMAS
Itothing，butcreatesmurichesthosewhoreceive，withoutimpthosewhogive.Ithappensinaflashandthememoryofitsometimeslastsforever.Nonearesorichtheygetalongwithoutit，andnonesopoorbutarericherforitsbecreateshappihehome，foodwillinabusiness，aersigisrestthttothedisced，suhesad，andNature'sbestaotbebought，begged，borrowed，orstolen，foritissomethingthatishlygoodtoanybodytillitisgivenaway.Andifi-minuterushofChristmasbuyingsomeofoursalespeopleshouldbetiveyouasmile，mayweaskyoutoleaveoneofyours?Fornobodyneedsasmilesomuchasthosewhohaveogive!
如果你希望别人热情接待你，你一定要热情接待别人。
我曾要求成千上万的商业人士时刻对某人微笑，持续一个星期后，到班上来讲讲结果。
它会产生怎样的效果呢？让我们来看看……这封信是一个叫威廉·B.史坦哈德的先生写的，他是纽约的一个股票经纪人。
他的情况并不少见，事实上，它是成千上万的案例中典型的一个。
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