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第54章准确地表达你自己（1）
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&YourselfProfessionally
？佚名Anonymous
Irritatisdestroyourprofessioy.Examplesspeechhabitsareseendrepositions（Wheredidyouhangyourcoatat？）aioh“ums”
“uhs”
“like”
andotherspace-fillernoises.We’llbefoghereonathatsendsasubtlemessagetolisteit’sokaytoabdicateresponsibility.
Hoeechhabitkeepusfrprofessionalismwhilegustoabdicateresponsibility？Letmedemonstratebyexample.InseminarsIdudthetry，Ioftenaskaquestionofmyts：hysiifestationsdoyoupersonallyexperienyoufieioheahisquestionisphrasedinthefollo>
“Yougetatightthroat.”
“Yets>
“Yourheartstartstorace.”
Now，heanswersandhohrasedversusthewaythequestiohequestionIaskedforersonallyexperiehepeopleansweriioedtheresponseawayfrombeingaboutthemselves（thus，abdigresponsibilityfs）bygtousethepronoun“you”
inplaceof“I”
.ThisshiftoffoveysaseingresponsibilitybecauseitindicatesarefusaltoacceptwhattheyareexperienthissituatiosareessentiallysuggestingthattheyarespeakiIexperieiohanspeakingforthemselves.
Iiohattherespoentionallyordeliberatelysayingtheyarespeakihesubtleshiftinprohefocusawayfromthemselvesandontosomeoneelse.Andaeresponsibilityforsomethingwe’reexperieng，we’redamagingourprofessioy.Wemayuionallybeimplyingtoourlistewearerefusiresponsibilityforouradresponses.Youmeaingorabdigresponsibilityisthatsubtle？Yes，thatsubtleandthatdamagingtoourcredibility.
Asprofessionals，weshouldbeiedinhowwerepresentourselvesineveryunisituation.Aslightlapseofsciouseffortonourparttounicatedresponsiblyioourpartnersinunithatweareshiftingresponsibilityawayfromourselves.
oiionsuchas，hysiifestationsdoyoupersonallyexperienyoufieion？Theresponsewegiveveysilliresponsibilityforourbehaviorandresponses.Ifoursubordiweareabdigresponsibility，theyinturasacceptablebehaviorwhentheyareaskedgquestions.Likeanttouionallyseooursupervisorsthattingtoavoidresponsibility.
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